Cancellations & Refunds Policy
Cancellations with & without rescheduling
In the event that our date is cancelled by you in advance(at least 2 days) with a concrete request to reschedule, your deposit will be transferred over to the rescheduled date of your choice. This transfer will only be allowed to happen once. If a cancellation of the postponed date happens again, it will be forfeited as a cancellation fee and I will expect a second deposit of 50%.
If it is cancelled by me (extremely rare), I will handle it accordingly on a case-by-case basis.
In case of an advance or last-minute cancellation without rescheduling, the cancellation fee is equal to 20% of the rate rounded up to the nearest $50.
Several possible scenarios that could arise:
- You cut the date short because of unforeseen circumstances - Full rate still applies (E.g., if you booked 5 hours but have to leave after 2 hours, full rate for 5 hours still applies)
- (No deposit) Changing your mind within 10 minutes upon meeting me - Required cancellation fee of $150 to at least cover my transportation costs and to make up for my time wasted.
- (With deposit) Changing your mind within 10 minutes upon meeting me - $50 cancellation fee is incurred (to at least cover transportation costs) and the deposit will not be refunded.
- We meet and you are exhibiting dangerous behaviour (e.g. severely drunk, high on substances, etc) - I will leave immediately for my own safety, no refunds.
Due to the high amount of fixed costs incurred when touring, all deposits are non-refundable if a cancellation arises.
Upon meeting, if you decide that you are not satisfied with me, I will require a cancellation fee of the equivalent of $200 SGD in your domestic currency rounded to the nearest $10.